Frequently Asked Questions

A : On each product page, you’ll find an availability status.

Products with the mention 'Availability: In stock' are in stock and ready to ship.

Products with the mention 'Availability: Out of stock' are not currently in stock.

For out of stock products, you can ask to get notified as soon as the item is back in stock.

Enter your email in the ‘Notify me when available’ field and you’ll be kept in the loop.

A : We’re in Quebec, Canada.

A : Yes! We’re in Blainville, Quebec.

Contact us to schedule an appointment.

A : We accepts credit card, Paypal and Bitcoin payments.

A : We ship with UPS.

A : Shipping to Canada and the USA is free on most orders.

Shipping to the rest of the world is free on orders over 399$US.

Visit the Shipping page for more infos.

A : Yes. Canadian residents are asked to pay sales taxes:

Alberta: 5%.

British Columbia: 5%.

Manitoba: 5%.

New Brunswick: 15%.

Newfoundland and Labrador: 15%.

Northwest Territories: 5%.

Nova Scotia: 15%.

Nunavut: 5%.

Ontario: 13%.

Prince Edward Island: 15%.

Quebec: 14.975%.

Saskatchewan: 5%.

Yukon: 5%.

A : No. Canadian customers will not be charged import fees.

A : No. USA residents will not be charged import fees.

A: Shipping prices do not include VAT or other import taxes.

Customers outside of Canada and the USA are responsible for duties and taxes.

Orders that come back to the shop as refused by the customer will be refunded minus shipping.

Please track your shipment to be aware of customs processing and delivery attempts.

A : We understand that import fees are an annoying part of international purchases.

However, we cannot offer to declare a lower value on customs forms.