If you’re not satisfied with your purchase, return it within 45 days and we'll send a full refund for the item.
How to return
Please pack the item carefully in a box and use a shipping method that includes tracking.
Please note that returned items must be received in brand new condition.
Items must be returned in their original packaging with all included material.
If an item is returned in undesirable condition, a 25% restocking fee will be charged.
What to do if you receive a defective product
If you receive a defective product, please contact us so we can create a return label for you.
✔ Used and clearance sales are final.
✔ Pickups, Cable Kits, Guitar Straps and Book sales are final.
✔ Gift certificates are non-refundable.
✔ Pre-order and special order deposits are non-refundable.