FAQ


Frequently Asked Questions


Q : Is this item in stock?

A : On each product page, you can find an Availability status for the product.

Products with the mention 'Availability: In stock' are in stock and ready to ship.

Products with the mention 'Availability: Out of stock' are not currently in stock.

For out of stock products, you can ask to get notified as soon as the item arrives back at the shop. Simply enter your

email address in the 'Notify me when available' field and the website will automatically send you an update as soon

as the product is back in stock.


Q : What are the sales taxes for Canada residents?

A :

Alberta: 5%.

British Columbia: 5%.

Manitoba: 5%.

New Brunswick: 15%.

Newfoundland and Labrador: 15%.

Northwest Territories: 5%.

Nova Scotia: 15%.

Nunavut: 5%.

Ontario: 13%.

Prince Edward Island: 15%.

Quebec: 14.975%.

Saskatchewan: 5%.

Yukon: 5%.


Q : Are there import charges on orders shipped to Canada?

A : No. Canadian customers will not be charged import fees.


Q : Are there import charges on orders shipped to the USA?

A : No. USA residents will not be charged import fees.


Q : Are there import charges on International shipments?

A : Shipping quotes and prices do not include VAT or other import taxes which vary from country to country.

International customers are responsible for paying any import tax and duties that may be charged by their

government. Orders that come back to the shop as not claimed or refused by the customer will receive a refund

minus shipping. Please watch tracking on your shipments to be aware of customs processing and delivery.